Our Mission Statement

Mission Statement


“To provide reliable and quality services to our clients at reasonable prices.”


We started Compassionate Cleanout Services in June of 2021 after we saw a need for such services in our own lives.


A relative had passed away and the next of kin lived out of state. They were unable to stay long enough to liquidate and clean out the estate, so we offered to help.  As they say, “the rest is history.”


We decided on our name after seeing firsthand how stressful dealing with estate issues can be.  Decisions tend to be made that are not always in your best interests.  We also discovered that there are companies out there that are only “in it for the buck” and have no compassion or concern for the people who may have just loved a loved one, or their home.  We are not one of those companies.


We handle each, and every project with compassion.  We know you are grieving, stressed, and confused and we strive to help alleviate some of the pressure.  We stand by our motto “We are not here to make a fortune off other’s misfortune”, that is why we will do all that we can to keep the costs low by getting the project done as quickly and efficiently as possible without compromising the quality of work.

Steven and Lisa - Owners

Steven Velez, Co-owner and Service Administrator

Steve is the one who will provide you with a cost estimate for the services you request.  He has over 30 years of experience in the industry and takes great pride in taking care of your belongings as well as he would his own.


Both Steve and Lisa will be the laborers for the services you need. 

Lisa Hall, Co-owner and Financial Administrator

Lisa is the person you will most likely speak to when you call to request an estimate or simply ask questions.  With over 30 years of financial experience working as a Buyer, Lisa will make the calls to get the best pricing for supplies, storage units, moving trucks, etc. in an effort to keep your costs affordable.